FAQ

SPAM and Blocked Messages (iPhone and Android)
This help document will show you how to Unblock messages with iPhone and Android devices for SMS Text message communications.  
Mon, 22 Aug, 2022 at 3:55 PM
Collect - Billing Templates NEW 9/1/2022
Billing templates establish which members are to be invoiced and how much their monthly rates are.  Use this help document to create new billing templates, ...
Thu, 1 Sep, 2022 at 2:03 PM
Cases - How to Create a Grievance or Discipline Case Record
Use this step by step document to create Grievance or Discipline case records in the Cases module.   Note:  By default, the Cases feature in SMART is tu...
Wed, 2 Nov, 2022 at 11:36 AM
My Member Toolbox - Member Profile
Managing your Profile 
Tue, 22 Nov, 2022 at 1:04 PM
USER MANAGEMENT – TEMPORARY PASSWORDS
Ability for Administrators to set temporary passwords.  
Thu, 23 Mar, 2023 at 9:49 AM