FAQ

IAFF SMART Guide - How to Add a Rank or Shift in List Maintenance
Adding your Locals Ranks and Shifts under the List Maintenance will make them available in the dropdown menu on a members record under the Employment tab.  ...
Tue, 30 Jul, 2024 at 8:58 AM
Website Administration turned off by default
IAFF SMART offers a public facing single page website for your Local.    Please email [email protected] and let us know your Locals information and...
Tue, 30 Jul, 2024 at 11:00 AM
Collect Feature Does Not Work
By default, the Collect feature in SMART is turned off. If you are interested in the Collect feature, there is a required 30 – 45 minute live online trainin...
Tue, 30 Jul, 2024 at 11:27 AM
Registration Invitation Email
Follow this if setting up account to get registered when receiving a registration invitation email. 
Sat, 17 Aug, 2024 at 2:16 PM
IAFF SMART - Collect Features and Functions
This document provides information regarding some of the features and functions of the SMART Collect feature. 
Sat, 17 Aug, 2024 at 2:23 PM
SMART - How to Add a New Member to Roster
Use this "How to" guide for adding a new member to the Roster. 
Sat, 17 Aug, 2024 at 2:29 PM
SMART - How to Create Welcome to SMART Message for the Wall
Please use this How To Guide to create the "Welcome to SMART" message that will be posted to you Local's Wall.   This same process works for p...
Sat, 17 Aug, 2024 at 2:32 PM
Cases/Grievance Feature Do Not Work
Cases and Grievance feature are not available.   Please email SMART Support at [email protected] to schedule training. 
Sat, 17 Aug, 2024 at 2:59 PM
Anonymous Surveys
You can now send Anonymous Surveys.
Mon, 19 Aug, 2024 at 5:45 AM
How to Create a Gmail Account to Set up Google Drive
How to Create a Gmail Account to Set up Google Drive
Mon, 19 Aug, 2024 at 5:51 AM