IAFF SMART Support

Please use this step-by-step guide for the PCT Billing Process for your State Association.  

Please use this step-by-step guide for the PCT Billing Process for your Local.  This help document will show you how to access your invoices and setup/manag...

If you are collecting dues through SMART and want to run your Annual Dues Report, follow this tip sheet.  

Follow this help document to set up a Billing Type and/or a Billing Adjustment.

Use this help document to embed a Google Calendar, a Google Map and/or a YouTube Video to your WALL.

This help document will show you how to set a Retired Member as Inactive-Retired so they will not be charged dues or be included in any PCT.  

How to edit Custom Fields of “Inactive-Deceased” Members.

If your local is set up to collect for Fire PAC contributions, your members can use this help guide to set up either "One-Time Contributions" or r...

Create an Employer Profile then assign to your membership under the Employment tab on their member record.  You can create multiple profiles for each employ...

Create a Worksite then assign to your membership under the Employment tab on their member record.  You can create multiple worksites if your local has more ...